FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
General
Do you ship?
At Amy's Hidden Pantry, while we might not ship our products, we're delighted to offer pickup and local delivery options for our amazing customers. If you need any help or have questions, we're here for you – just reach out to us right here!
What is your return policy?
Due to the perishable nature of our products, we do not accept returns, offer exchanges or grant refunds based on any goods sold. If you experience any issues with your order, please contact Amy at amyshiddenpantry@gmail.com or visit our Contact Page
What is your pickup and delivery policy?
We provide convenient local delivery and pick-up services just for you. Discover all the details on our Pick Up and Delivery page!
How many cake slices can you get out of my cake?
The number of slices you can get from your cake depends on several factors, including the cake's size, shape, and how you choose to cut it. We recommend referring to our Cake Cutting Guides for detailed instructions on slicing your cake to achieve the optimal number of portions. These guides offer advice for different types of cakes, ensuring you can maximize the number of servings while maintaining beautiful presentation.
How do I care for my cupcakes?
To keep them as fresh and delightful as when first made, we've created an exclusive Cupcake Care Guide for you.
How do I care for my cake?
To keep it as fresh and delightful as when first made, we've created an exclusive Cake Care Guide for you.